Chartbeat Review
March 13, 2024

Chartbeat Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chartbeat

We are a news organization and tracking the daily, weekly, and monthly performance of our content online is essential to our business. We use Chartbeat to monitor the performance overall to see page views but more importantly engagement, so that we understand if people are really reading our content or not. We use their customized reports to deliver regular results reports to key stake holders
  • Real time reporting
  • Ease of Use
  • Data Visualization
  • On Page analysis
  • More information on Dark Social Reporting
  • Subscription analytics
  • Has helped us to focus on SEO results
  • Greater PV has meant better Ad Revenue
  • Better understanding of engagement lays groundwork for subscription model
This enables us to make realtime decisions on optimizing stories when they are still hot in the eyes of the public. This is key for breaking and trending topics.
It is very user friendly. But naturally, when you make things easier, you give up some customization.
We use Chartbeat to look at what stories perform best and what channels the work best in. So we are able to create stories target for those channels and then monitor whether we are successful in these efforts.
The reader engagement metrics have enabled us to understand which stories do a better job of driving engagement. We also get ideas for related stories to link to from our stories.

Do you think Chartbeat delivers good value for the price?

Yes

Are you happy with Chartbeat's feature set?

Yes

Did Chartbeat live up to sales and marketing promises?

Yes

Did implementation of Chartbeat go as expected?

Yes

Would you buy Chartbeat again?

Yes

Best suited for people who were using GA (Google Analytics) for basic site reporting. With UA4 (universal analytics) GA is extremely difficult to use for basic site reporting. Things as simple as merely seeing which pages are doing best has become very problematic with GA, but is is extremely easy with Chartbeat. For extremely complicated analysis it may not provide as much detail, but to keep the content creators of your site aware of what is happening, Chartbeat is the way to go.

Chartbeat Feature Ratings

Traffic Reporting
10
Bounce Rate Measurement
10
Device and Browser Reporting
10
Pageview Tracking
10
Event Tracking
2
Reporting in real-time
10
Referral Source Tracking
10