Amazing metrics annd awesome support!
Updated March 02, 2020
Amazing metrics annd awesome support!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ChurnZero
We are currently using ChurnZero in our Customer Success Department, however, the data and analytics will be extremely helpful in driving the direction of our product roadmap and inform future product decisions. ChurnZero is being utilized to help our Customer Success team increase efficiency, become more proactive, and gather helpful data and analytics.
- Gathers useful in-app metrics.
- Automation and efficiency.
- Comprehensive timeline view of all tasks and messages instead of separated.
- User ability to copy global plays.
- Will help increase renewals.
- Will help drive product decisions.
In our review of other platforms, ChurnZero seemed to be the most intuitive and user friendly.
11 to 25 people