It does help reducing my Churns to a Zero
April 22, 2022
It does help reducing my Churns to a Zero
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with ChurnZero
I use it to keep track of my customers and their usage. It helps me in keeping a track of customer support tickets, unpaid invoices, and other metrics.
- Organise accounts
- Help with useful insights
- Tags against each account
- The platform lags a lot sometimes
- Regular sign outs are troublesome
- Auto account reshuffling is hindering with ownership
- Email composition is not friendly
- Positive - account book download with specific tags has helped organise data
- Negative - random shuffling of account book has lead to confusion
Do you think ChurnZero delivers good value for the price?
Not sure
Are you happy with ChurnZero's feature set?
No
Did ChurnZero live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ChurnZero go as expected?
I wasn't involved with the implementation phase
Would you buy ChurnZero again?
No