Cisco "The" Jabber review
September 14, 2021

Cisco "The" Jabber review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Jabber

My whole organization uses Cisco Jabber as a communication tool and for collaboration. This tool includes messaging, voice chat, and file and data transfer (including mobile and laptop devices). To be honest, we are not facing or experiencing any problems.
  • Easy to collaborate from any device (laptop, iPad, mobile) I.E multiplatform
  • Persistent chat for mobile
  • Voice call and messages are completely secured
  • There are not that many emoticons available in the standard way
  • Give the chance to the end users to upload the profile photo
  • Animation and display may be improved as of now
  • This app keeps telling me my voicemail is calling me instead of telling me who is actually calling.
  • It keeps closing when I am on a call and I have to reopen the app so that I can mute/unmute.
  • Notifications don't always work.
Cisco Jabber is cost-friendly compared to its competitors like Skype for Business. Also, while doing conference calls, if we use other applications, there is a lot of echoes, and sound quality gets deteriorated. However, with Cisco Jabber, the quality is up to the standard.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

The flexibility of not being tethered to my desk is the greatest joy of Cisco Jabber. It is so beneficial for me to be able to go to other offices and collaborate with others. It is very much available at a reasonable price, and if you are seeking a platform where you can carry out effective communication while being at work, then this is the most suitable tool for anyone.

Webex App Feature Ratings

Task Management
9
Scheduling
10
Mobile Access
10
Search
10
Chat
10
Notifications
10
Discussions
9
Versioning
9
Video files
9
Audio files
10
Document collaboration
10