Integrated phone
Updated May 26, 2022

Integrated phone

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Jabber

I use Cisco Jabber for making and receiving calls. It is helpful that it can be linked to my computer so that calls can be made through a headset on one device instead of needing a physical phone. I also like that I can click on a company's profile page and their phone number and it automatically pulls it up in the app. Overall Cisco Jabber is a convenient and useful tool.
  • makes calls
  • takes messages
  • redirect lines
  • looks dated
  • save contacts
  • caller id
kind of a backup if zoom isn't working or if only audio is needed.

Do you think Cisco Jabber delivers good value for the price?

Not sure

Are you happy with Cisco Jabber's feature set?

Yes

Did Cisco Jabber live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Jabber go as expected?

I wasn't involved with the implementation phase

Would you buy Cisco Jabber again?

Yes

Well suited for just one on one phone calls. Not as appropriate for video meetings or where multiple people need to be on the line. Unable to share screens as well as you can in Zoom so often Zoom is more appropriate.

Cisco Jabber Feature Ratings

Task Management
5
Scheduling
4
Mobile Access
8
Search
7
Chat
8
Notifications
6
Discussions
6