Cisco Umbrella - It works.
September 23, 2021

Cisco Umbrella - It works.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Umbrella

We use Cisco Umbrella DNS services to protect our users on our network at home. We are using it across the entire organization to prevent users from going to dangerous websites.
  • DNS Filtering.
  • Secure gateway.
  • Firewall functionality.
  • I wish admins could whitelist via the client rather than loading the website.
  • Cisco Umbrella hasn't played well with CATO VPN client in the past.
  • It sometimes flags new website as dangerous when they are simply new.

Do you think Cisco Umbrella delivers good value for the price?

Not sure

Are you happy with Cisco Umbrella's feature set?

Yes

Did Cisco Umbrella live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Umbrella go as expected?

Yes

Would you buy Cisco Umbrella again?

Yes

It works very well.
We've not had to seek support. It works, and we go to the website, which is always up, to make configuration changes.
This is the first product we've used to protect roaming users. All others have required the end-user to connect to VPN or be in an office. This works far better than those as it protects the end user no matter the network they are on.
It's well suited if you have home users and you want to protect them while they are off the corporate network.