Use with caution
September 21, 2017
Use with caution
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cision PR Software
I purchased Cision to help with media monitoring for clients and to use the media database.
- The media database is OK but by no means definitive.
- The customer service is appalling.
- They miss a lot of press cuttings (I'd estimate around two-thirds?).
- The user interface is clunky at best.
- There's no notice period, so you're stuck with their awful service.
- Not picking up press cuttings
- A bad and time consuming interface and platform
- A basic at best press database
- Gorkana Media Database and Response Source
I used Gorkana before it was bought by Cision. It was much better then. Response Source was far better. I've used much better media monitoring services.