Citrix Sharefile Rocks!
Lauri Paxton | TrustRadius Reviewer
Updated March 13, 2017

Citrix Sharefile Rocks!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Citrix ShareFile

We use ShareFile to store and share all of our documents as we strive to be a completely paperless office. Everyone in our company uses it to store all of our documents as well as copies of our clients' source documents and we also use it to share and receive documents from our clients. My remote employees can access it anywhere they have internet access and we know that no matter who is working on something they can always access anything they need.
  • Secure storage of our files while still having them easily accessible is the number one reason we use ShareFile - we can set passwords for access, share links via email and easily transfer information back and forth to our clients without worrying about unauthorized access. It's taken a lot of the worry out of being remote and paperless.
  • Being able to quickly access everything is also important and ShareFile makes this easy as well. If you're working at a desktop computer in the office there are several sync tools that you can use to sync the files between the computer and the web app so that you don't even always have to log into a browser to access a file - it's right there on your computer for you and any changes you make or anything you add/delete/move will sync right back up to the web app so everything is always up to date.
  • We use the Drive Mapper extensively for syncing our computers and the web app and occasionally it will somehow "lose" the connection and when you open a folder it will be empty. But if you go to the web app the files are there - restarting the drive mapper will bring them back. This is literally the only issue we've had with ShareFile at all so if they could fix this I wouldn't have any Cons at all.
  • ShareFile has been a wonderful investment for us. We used ShareFile for several years and then in an effort to reduce expenses we switched to a less expensive option and that turned out to be a huge mistake. We had to spend hours with tech support, the workflow was much clumsier and we wasted so much time and had so much aggravation the "less expensive" option turned out to be way more expenses than we had ever dreamed. Switching back to ShareFile was one of the best things we've ever done and out productivity and profits have increased dramatically.
ShareFile is hands down a better choice than eFileCabinet. It's much easier to use, doesn't have nearly any of the technical problems we encountered with eFileCabinet and has enabled us to get more done in less time and with less aggravation then we had with eFileCabinet. I'll never go back to anything else.
When I purchased ShareFile I was told that is was specifically created with the accounting industry in mind. I don't know if that's true or not, but it certainly is a great fit for us. We have a LOT of documents and using ShareFile helps us to stay organized without having paper take over the entire office and it also gives us peace of mind that our information is safe and secure and that we're not going to lose it all of we have computer issues here in the office. The fact that our remote employees can also access everything from anywhere also makes it wonderful for any industry where people need to access files on the go.

Citrix ShareFile Feature Ratings

Versioning
10
Document collaboration
10
Access control
10
File search
9
Device sync
9
User and role management
10
File organization
10
Device management
10
Performance
10
Reliability
10
Storage Reports
10