TrustRadius
Sharefile for easy and secure file sharing and requesting
https://www.trustradius.com/cloud-storageCitrix ShareFileUnspecified8.6116101
Micah Jones profile photo
March 13, 2019

Sharefile for easy and secure file sharing and requesting

Score 8 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Citrix ShareFile

We use Sharefile for several different functions. One of the most important is HIPAA compliant file reception from our customers which are medical clinics. It's easy to use and customers have never had an issue delivering things to us. One of the other important features is that it is easy to send large files to bypass email limits that are imposed by many IT departments.
  • Ease of use.
  • Support has been good but we have needed it rarely.
  • Permissions and security have been good.
  • The pricing seems fair but you might already have something that does a lot of the same things for much less money.
  • Branding is not quite as easy as it could be but it's not too difficult.
  • While security is good, but the way users are allocated is a little odd. Nothing too terrible but it could be improved a bit.
  • Sharefile definitely reduces support costs through its intuitive use.
Sharefile is easier to use than both OneDrive and Cubby. Especially when requesting files from others.
I've never had an issue with performance.
I've never been asked a usage question from users.
Great if you are not using another cloud storage solution. Very easy for end users to use without needing hand-holding.

Citrix ShareFile Feature Ratings

Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
9
File search
9
Device sync
Not Rated
User and role management
6
File organization
9
Device management
Not Rated
Performance
8
Reliability
9
Storage Reports
Not Rated