Overall Satisfaction with ClearSlide
We used Clearslide to present our product to customers and to train customers. We wanted something that allowed for easy screenshare to engage our prospects, and we also were interested in some of the analytics it provided that told us how engaged potential customers were.
- Analytics: for sales, especially when selling virtually, it can be difficult to know if your customers are engaged with the presentation. Clearslide will give you reports that indicate how long customers were viewing what you were presenting, if/when you lost them, and at what place in your presentation you lost them. It can also show you how long potential customers spent reviewing follow-up materials you've sent them.
- Screenshare: the screenshare functionality, when using Google Chrome, is very seamless, and the customer can take over the screenshare without needing any downloads or plug-ins.
- Presenting: It's quite easy to present material with Clearslide, and to move between materials that you are presenting.
- When a prospect is not using Google Chrome, they have to go through a few steps to allow for screenshare. Not every prospect is comfortable with downloading software for a sales pitch, and some get overwhelmed.
- It's not very straightforward to connect to audio. It doesn't happen automatically, and to enable it you have to click on "dial in via web client".
- There is a charge for using the conference line. It's a nominal fee of a few cents per minute, but with multiple reps using the site for many hours per month, this can add up a bit.
- It had a positive impact on our business objective because the analytics showed us that we were much better off having prospects take over the screenshare and navigate through our website as we discussed it with them. We'd lose them when we just demo'd features but when they took control of the screen and drove the presentation, they became dialed in and engaged.
- UberConference, Webex Meetings and Zoom
ClearSlide was far and away the best in terms of analytics that it provided. We really wanted to see where we were losing prospects. It is also easy to use, and easy to share screen. The issue with us became that we could not allow prospects to use browsers other than Google Chrome, because it would require downloads in order for them to share screen. UberConference, Webex and Zoom require similar downloads, but UberConference offers a free option.
Do you think ClearSlide delivers good value for the price?
Yes
Are you happy with ClearSlide's feature set?
Yes
Did ClearSlide live up to sales and marketing promises?
Yes
Did implementation of ClearSlide go as expected?
Yes
Would you buy ClearSlide again?
Yes