ClickUp for efficiency
November 18, 2022

ClickUp for efficiency

Austin Byrne Lockard | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

I use ClickUp to organize and manage internal business operations. It allows me to monitor employee progress on projects, comment on idled tasks, and add clarity to any confusion. I also use ClickUp for client project management. For client projects, I share a dashboard, Gantt chart, and task list folder.
  • Task List
  • Dash Board
  • Variety of views
  • Integrations for better tracking especially on the goal side
  • A quick tutorial and assistance when a new user is added to a project/folder
  • Bugs. Windows app freezes and doesn't update. I have to close the app and re-open to get the changes to appear
  • Positive impact on project speed and efficiency
  • Improved collaboration
  • Significantly reduced spend
ClickUp has helped foster collaboration on tasks by allowing multiple departments to communicate and enabling remote work for all employees. The biggest benefit we have seen in terms of collaboration is the project management side which requires an agile approach. Scrum Master and Product Owner are able more effectively manage the team with a macro approach.
ClickUp has allowed us to eliminate a handful of apps and just use their app for productivity purposes. We still use Zapier for most automation as it seems to work a bit better. ClickUp is really good about improving its product, so we may switch to ClickUp for automation as the app continues to improve.
I prefer ClickUp because it works the way it is supposed to. Other productivity apps we have tried will introduce and promote a feature that is typically very broken. We ended up spending more time on chat with customer support than working. I think we have maybe contacted ClickUp's customer support a handful of times.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

ClickUp is best for project management, especially when new employees are working on the project. Specific directives can be given, live chat, documentation management, and project efficiency can be handled in one window.

People have different styles of working and communicating. ClickUp does a pretty good job accounting for that by offering quite a few customization options for each folder.

ClickUp Feature Ratings

Task Management
10
Resource Management
7
Gantt Charts
8
Scheduling
7
Workflow Automation
5
Team Collaboration
8
Support for Agile Methodology
9
Support for Waterfall Methodology
9
Document Management
8
Email integration
6
Mobile Access
6
Timesheet Tracking
5
Project & financial reporting
3