So thrilled to be utilizing ClickUp as our project management system
December 18, 2022

So thrilled to be utilizing ClickUp as our project management system

Jeanne St.Onge | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

ClickUp has helped to remove the silos within our organization and especially within our team. By moving our processes and procedures into ClickUp, our team has been able to better streamline our tasks, increase efficiency and productivity, and also support each other as a team.

Lastly, the mind mapping feature has been extremely helpful for the director of our team as she manages a large team of 10 people. She is now able to utilize the min mapping feature to share with our administrators all the work our team is managing as well as see individual staffs current capacity/workload.

Pros

  • Task management including assigning owners and due dates
  • Keeping all information in one place, including the ability to create new Google Docs directly within the system
  • Offers the ability to keep communication regarding the project in house (meaning teams can directly chat/comment regarding a task within the system rather than having to utilize two different platforms to complete a project

Cons

  • Creating a way to integrate Gmail's inbox into the system
  • We do not currently have this data, but personally I have noticed that by creating recurring tasks that I have assigned to my team, it has saved me at least 30% of my time. I no longer have to send out reminders to my team about their monthly tasks.
Our team's communication has drastically improved since migrating over to ClickUp. Across our team, we have a better idea and understanding of each person's capacity. The ability to assign tasks and include a due date has ensured that there is ownership of all items. We are able to refer to ClickUp during our team meetings to review any overdue or outstanding tasks which helps make sure nothing falls between the cracks.

Our team loves the chatting/tagging feature to keep all communication regarding a task/project directly connected within the system. We no longer have to leave the program to dig through our inbox to find the information.

One area where I have personally seen an increase in productivity is by creating recurring tasks. The ability to have these items repeat on a weekly/monthly/quarterly/annual basis has been incredibly helpful. While the weekly tasks reminders are not as crucial, the monthly/quarterly/annual recurring tasks have been a lifesaver especially as these are the items most often forgot about. More than that, by including the processes and important links/files/documents, all the information for how to complete the task is at your fingertips as well.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

When I first joined my team, every person and team used a different system for not only storing their files, but also for handling project management. Since implementing ClickUp, we have been able to document our internal processes and procedures directly within the program. We are able to link external files and websites directly to a task, list, or folder for quick and easy reference. The chat feature allows team members to communicate about a task or project that keeps it directly linked to that task or project - no more searching through your inbox for the answer to your question!

ClickUp Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
10
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Project & financial reporting
Not Rated

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