ClickUp: Fantastic Project Management tool!
September 25, 2024

ClickUp: Fantastic Project Management tool!

Greg DeLaere | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We use ClickUp as a project management tool, as it allows us to keep track of the progress of all projects, including breaking the projects down into smaller tasks, and allows us to upload documents for easy sharing and retrieval. ClickUp also allows us to keep track of our review process where everyone on the team must perform a QA review of our deliverables. By including the name of all individuals on the team, we are able to keep track of who has reviewed recently, who is due up next for a review, and the status of a review.

Pros

  • Browser notifications whenever a status change or update is made
  • Intuitively consolidating the status of projects, while making it easy to expand to see detail when needed
  • Automatically creating project timelines so you can tell if you will have availability for new projects

Cons

  • The "Board" feature shows the mother task, but does not allow for the ability to easily see sub-tasks for a KanBan type of project management, especially when sub-tasks may be in different stages of development
  • Left-side menu is not very intuitive, and I find myself searching quite a bit to find our different spaces
  • Changing statuses can be difficult sometimes, as I find myself accidentally changing a status, or changing to the incorrect status by simply clicking on the status icon
  • Reduced amount of check-ins with management on the status of projects
  • Quicker inventory or current projects and what can be worked on
  • Allows insight into projects that are on the horizon, allowing for better time management
ClickUp is currently only utilized by our department, so it is not organization wide.

Within our department, we are able to share resources, communicate deadlines and project status, see what everyone is working on, and, when free time opens up, reach out to our colleagues to see if we can help out.
We have been able to integrate with Typeform, allowing our stakeholders to submit training requests through Typeform that automatically create tasks when submitted.
Basecamp was a preferred product for resource management, but did not allow for the project management that comes with ClickUp.

Do you think ClickUp delivers good value for the price?

Not sure

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickUp go as expected?

I wasn't involved with the implementation phase

Would you buy ClickUp again?

Yes

ClickUp is great for simple project management and providing management with insight into how a project is tracking, including its current status title, written status updates, and deadlines.

ClickUp is not so great for individual project management. While you can create sub-tasks and sub-sub tasks, these do not show up on the "Board" feature for easy KanBan project management.

ClickUp Feature Ratings

Task Management
5
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
Not Rated
Team Collaboration
9
Support for Agile Methodology
4
Support for Waterfall Methodology
10
Document Management
10
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Project & financial reporting
Not Rated

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