Why ClickUp Became Our All-In-One Productivity Hub.
July 01, 2025

Why ClickUp Became Our All-In-One Productivity Hub.

Ashoo Jindal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We use ClickUp to manage our project workflows starting from task assignments to timelines. It's used in team collaboration as well as documentation. It helps us to track progress and priorities and keep the projects aligned with their timeline. Before ClickUp we struggled with scattered tools mostly excel and there was no visibility into project status. No everything is centralized and easy to access. Our use span across multiple departments including product design, development, PMO and we even share it with client to have full visibility for them.

Pros

  • Easily create custom task statuses to match our process.
  • Link Tasks using dependencies or related tasks. Create subtasks where required.
  • Log hours directly into the tasks without needing any third party tools.
  • Use of comments, mentions to keep communication within task.

Cons

  • The mobile app lacks the smoothness and full functionality.
  • Sometime we get bombarded with notifications, clubbing of notification can be done.
  • Small glitches sometimes like task status not updating right away or filters not getting saved.
  • 25-30% Faster Project Completion due to improved task tracking.
  • 5-7 hours saved per team member per week by easy collaboration.
  • 40% reduction in scattered communication by centralized collab within tasks.
  • Stronger accountability and goal tracking, helping teams stay focused on KPIs and deadlines.
Since adopting ClickUp, collaboration across our organization has imroved noticeably. Teams the previously worked in silos like product, design and marketing now collab in one shared workspace. Tasks, updates, and documents are all centralized, so there's less back and forth and fewer missed messages. It's also made interdepartmental communication easier. Everyone can see what other teams are working on and where any support is needed.
We've automated routine tasks such as assigning owners, setting deadlines, and sending status reminders, which has reduced manual follow-ups and helped us stay on track.
Asana has a clean interface and is great for basic task management, but it lacks depth in custom workflows, advanced automation, and built-in documentation. ClickUp allows us to customize everything.

Jira is eccellent for technical teams, especially in software development, but it's not user friendly for non-technical teams like marketing, ops, or HR. ClickUp provided a unified space where both type of teams couls collaborate.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

Suited Scenarios:
1. Project Management across Teams
2. Client Work and Service Delivery
3. Product Planning
4. Daily Task Tracking,
5. Task Time Tracking
6. Task related documentation linking.

Less appropriate scenarios are: Basic to do list, heavy data analytics or financial tracking, Quick note taking or brainstorming, Offline Access.

ClickUp Feature Ratings

Task Management
10
Resource Management
8
Gantt Charts
7
Scheduling
8
Workflow Automation
Not Rated
Team Collaboration
9
Support for Agile Methodology
9
Support for Waterfall Methodology
9
Document Management
9
Mobile Access
6
Timesheet Tracking
8

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