Concur Expense does what you need it to do!
Updated November 17, 2020

Concur Expense does what you need it to do!

Shannon McNamara | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Expense

Overall Satisfaction with Concur Travel and Expense

Our entire organization uses Concur Expense to track expenses and keep tabs on financial spending. Every department uses this, and there are permissions set in place for all types of users - from manager to director to intern or anything in between, anyone that would need to track and keep tabs of expenses.

Pros

  • Easily update financials.
  • Submit expenses to managers.

Cons

  • Better UX.
  • The logo appears blue/yellow sometimes, confusing when not one color.
  • Helps to manage financials.
  • Helps to keep the company organized.
Expensify I think is a bit better than Concur Expense because of their fabulous mobile app, but Concur Expense was a great in-between option of Expensify (which is a bit more casual) and Coupa (which is a bit more formal) although I would say that Expensify is a great option and has a better mobile app.
Concur Expense is well suited for large companies that are dealing with more than 100 employees. This is a great solution for a company that has a lot of employees and needs to keep good track of financials and company cards dealing. It is less appropriate for smaller companies that don't have many employees.

SAP Concur Attributes

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

Yes

Did implementation of SAP Concur go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Concur again?

Yes

Concur's Travel and Expense features are very easy to use and navigate. I'm not sure what technology they use but everything is always pulled in seamlessly from my travel activities! You can see the status of your expenses and their progress right on the home page, so it's easy to navigate and use this feature. I find this is easiest expense reporting software to use yet.
  • Credit card integration
  • Expense organization
  • Expense tracking
  • Account organization
  • Removing expenses
  • Managing email notifications
Concur Travel and Expense has been a huge help for us in managing different cards and accounts throughout different departments. If an employee has to manage 1 or 2 different cards with each account that they use, the organization that Concur provides is very helpful in making sure that no expenses fall through the cracks.
Our entire company uses Concur, although we first started with just a few departments using this feature. Combining Concur with Okta was a pretty seamless experience and helped us to roll Concur out across the entire company within the matter of just a few days which was a great help and way for our company to be effective.
The integration of Concur between our cards and different accounts for expenses is very seamless. This integration happens naturally and quickly, and there are also email alerts that you can set up to make sure you're kept aware of every expense (or however many you want) without having to manually log into Concur every time.

Product Benefits

  • Ease of access
  • Quick syncing
  • Okta
Okta has been a great way to integrate with Concur because our company will log into Concur through Okta so there are no worries about security measures, passwords leaking or being compromised, or anything of the kind.
Concur has had a great benefit in terms of productivity at our organization. The time it takes to work on expense reports and travel reports has been really reduced, and generally people find it a lot easier and quicker to have to take care of their expense needs when they use Concur.
Concur Travel and Expense is better than the competition (mainly expensify) because of the ease of use. There is quick and seamless integration on the home page with banks and credit cards, so all information is pulled in at a quicker rate than any other competitors who are in the field!
The most important lesson I've learned from using Concur travel and expense is the ease of use and how important it is to have a quick and good UX solution when working on expenses for concur and travel. It has made a big difference to have a quick and easy to navigate system!

Using Concur Travel and Expense

Concur Travel and Expense Support

I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.

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