Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
Every single one of one of our team members uses CW Control in support of our clients. We use it extensively and love it.
- Excellent toolbox functionality. Every single time we find a new tool we can upload it into the toolbox for future use.
- I'm loving the guest pass feature.
- Speed issues occasionally
- With the plan we have our technicians can have up to 10+ sessions going at once. It allows us to manage multiple support sessions at once.