Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
ConnectWise Control used mostly in our Client-Server architecture. It is mainly used for reboot and reconnect, drag and drop file transfer, screen recording, safe mode support, multiple monitor, command line access, wake-on-LAN, VOIP, chat, and a custom toolbox for quick deployment of support tools.
- ConnectWise Control server is self-hosted, and runs as a .NET Framework application.
- On Microsoft Windows it runs as a set of services.
- On Linux and OS X it runs as a daemon on a bundled fork of the Mono Runtime.
- It can be integrated in cross platform architecture.
- Great advantages for SOA(Service Oriented Architecture).
- WCF SOAP Session Manager service provides a data store for both the Web Server and Relay services.
- It can be used in any platform .net client with WINDOWS OS, Java with OS X and LINUX, IOS and android clients.
- The communication between Client-Server always use secure connections using SSH operates on TCP sockets.
- Since it’s also billed as a collaborative solution for teams to work together where they can have remote sessions, it would have helped if there was a nifty calendar management feature where teams could schedule meetings and collective tasks.
- Auto notifications can be integrated.it will build team connection and coordination.
- More Personalization and customizations. Custom dashboard design would be a nice feature
- Overall software cost is not bad compare to other competitors. Support is good, nothing great.
- Remote session speed is good but buggy file sharing.
- Remote session to a computer with multiple monitors shows everything side-by-side. It really a cool monitoring feature.
ConnectWise is one of the most cost-effective remoting software. Multiple sessions are really a great feature. support is also good for sessions.speed of remote connections not bad even for multiple sessions. A little less customization. I feel it is one of the best value product for a small to mid-size business compared to TeamViewerLogMeIn.