Sharing Success with ConnectWise Control
April 12, 2019
Sharing Success with ConnectWise Control
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
My department has used ConnectWise Control and ScreenConnect in the past mostly to wirelessly connect laptops or tablets to the desktops that project on our conference room displays. Our department handles training for the hospital, so we often have to present on our feet. Training also means that we are often away from our desks in the offices of others. We will use ConnectWise to access functions that are only accessible at our personal workstations.
Pros
- ConnectWise easily allows us to present wirelessly when no other solution is available.
- With the proper settings within our firewall, ConnectWise allows secure remote connections, even in our highly secure network.
- Within our department, ConnectWise allows us to share issues with each other via screen sharing.
Cons
- Sometimes, ConnectWise conflicts with our firewall settings.
- ConnectWise could improve in allowing more control over VPN settings.
- The iOS app logs me out at inconvenient times, and I've had difficulty reconnecting.
- ConnectWise has allowed us to remain mobile in troubleshooting and training.
- ConnectWise has allowed us to more efficiently train, staying on our feet while presenting.
- ConnectWise at times allows me to maintain my iPad as a primary device contributing to my mobility.
ConnectWise is comparable to the competition, but handles our firewall better than Chrome Remote Desktop. More of our staff is familiar with LogMeIn Pro. For simple screen sharing, Skype is the best tool, however.
Comments
Please log in to join the conversation