Overall Satisfaction with Copper (formerly ProsperWorks)
We use Copper daily. Our whole organization uses it as a detailed client contact book, as well as to keep track of new prospects (the last time we called or emailed them). It's awesome because it really helps us know when to get in contact with someone via automated reminders that were set up in Copper.
- Strength 1: Integration with Gmail.
- Strength 2: Customer Support.
- Strength 3: Great UI.
- It would be awesome if Copper could integrate into Apple Mail like it does Gmail.
- Integration possibly with Slack.
- Copper has simplified client communication.
- Copper has simplified Gmail inbox management.
- Copper has had a positive impact in communicating with sales prospects.
Copper is right in the middle in terms of price when comparing other CRMs, which is actually pretty awesome because I've used about 10 other CRM's and I've never been happy until I started using Copper. Pipedrive was very competitively priced, but I couldn't stand the UI. Others, like Salesforce and HubSpot, were so expensive it would have destroyed my business.