Not your mother's DVR
January 20, 2016

Not your mother's DVR

Meagen Hagans | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Critical Mention

While working with a major network, we used Critical Mention to pull clips of client interviews and features on national morning shows, talk shows, and special news programs. It allows us to store and edit clips to our liking to present to our executives as a reflection of our media relations efforts. The thing I loved about it the most was that you can create alerts based on keywords so avoid performing a search each day.
  • Provide a variety of download options to retain clips.
  • Monitor web so daily search isn't mandatory.
  • Organize media hits based on audience (local stations vs national stations).
  • Different interface similar to TVEyes when using keyword search (find hits based on number of channels featured).
  • More innovative way to create clips for clients such as a better interface when sharing clip links. A set time when clips will be available to client and to share with a password.
  • Having the digital component automatically when requesting physical tapes (not sure if this is still done).
  • Better search options.
I've used TVEyes in the past. I like it because it's easier to point out national media hits with their search options. You can also search for key words in a given time period.
Critical Mention is well suited anytime we need to pull a clip quickly for management or a client.