Event management should only ever be done by Cvent
July 28, 2019

Event management should only ever be done by Cvent

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Event Management

We use Cvent for our more complex, more expensive events. Cvent scales really well, but because there is a cost associated with registrations, so we use it for events that make the cost worth it for us, a non-profit. It also is integrated with our Salesforce org, preserving data quality and making reporting seamless. Cvent event management is also easy to use and create a beautiful interface for event attendees. It’s customizable and scalable. I’ve administered many different r event platforms and Cvent is the best.
  • Customization: make the event look specific to your company, your event and collect any info you want during registration.
  • Innovation. It’s almost hard to keep up with everything Cvent is doing.
  • Customer service: 24/7, super friendly and eager to help, happy staff.
  • Complex. Their new design flex is much better, but the customizable quality of Cvent makes it more complex.
  • Mobile readiness. Again, this is addressed in flex, but in standard, you have to maintain two websites and the mobile version is plain and old fashioned.
  • Pricing structure: free events should be free registrations.
  • Beautiful, informative websites that become a destination for attendees, rather than just a place to register. They come back after the event for reference.
  • Repeated events can be copied so it cuts down drastically on set up time.
  • Their onsite products have made onsite registration seamless and frees up our staff to do the more important work of networking and engaging with attendees.
The same thing I’ve been saying: Cvent is customizable in a way the others are not. It’s scalable and can bare our brand. I think, more importantly, they’re always innovating and their innovation makes us look modern and top of our game to our attendees. At Cvent, we feel like partners, not customers.
Cvent is great for all kinds of events. As I mentioned before, it’s scalable. Small, one-day events work as well as multiple-day, complex conferences. You can plan travel, hotels, and seating all in one place and create a seamless registration experience for your attendees. In flex, it can all even be on two pages. I can do it on my phone or my laptop and get the same great experience. There may be a learning curve for people who are technologically challenged, but as soon as they can navigate around Cvent, in my experience, most people are comfortable.