perfect for hybrid events!
August 04, 2022

perfect for hybrid events!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Event Management

We use it for tracking, email communication to attendees & speakers, event agenda & resources & countdowns. Our staff has access to everything & love that speakers are responsible for uploading their own information. Custom branding & custom website. We use for our major conference each year. It is easy to use & once you have the hang of it, it's seamless.


  • Keep event details organized.
  • Lets speakers input data, relieving time and tasks off your plate.
  • User friendly.


  • Purchasing license.
  • Getting in touch with team support.
  • Language barriers.
  • Organization.
  • Data input for event.
  • Attendee accessibility.
  • During pandemic when everyone cancelled their events, we used this platform & had the highest attendance of our yearly conference ever!
  • Drove revenue by 40%.
  • Made more than our expenses to use system.

Do you think Cvent Event Management delivers good value for the price?


Are you happy with Cvent Event Management's feature set?


Did Cvent Event Management live up to sales and marketing promises?


Did implementation of Cvent Event Management go as expected?


Would you buy Cvent Event Management again?


We used it for a hybrid event, which was PERFECT! It allowed attendees to stay informed, had virtual exhibitors to schedule zoom meetings, ability for surveys, attendees to connect with one another, keeps you organized! Allows you to track attendance, provides real-time event data and CUSTOM branding was key!!!

Using Cvent Event Management

5 - Mangers, Event associates, marketing executives
2 - Time, understanding that you have to work on this piece by piece. Ensuring all data and imports are accurate. Ensuring your files are compatible with Cvent, patience, design skills, trainable, trust in product.
  • Events.
  • Conferences.
  • Webinars.
  • Hybrid events.
  • Webinars.
  • Email communication.
  • Hybrid events.
  • Virtual presentations only.
  • In-person events.
Mostly used for hybrid, unsure if we will have to go back to this environment or not.

Evaluating Cvent Event Management and Competitors

Yes - We didn't replace but did reach out to AGC of America as they used a different platform, but we decided to go with this as we've used other products from Cvent in past.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
Prior experience
always delivered on actionable items
impressive for attendees
makes organization look polished
I would ask for a breakdown of what to do first, and the steps needed to tackle each task.

Cvent Event Management Implementation

Overall it was great, it was just a lot of man hours, lots of requesting support, having to use a community center to answer questions was aggravating. Overall - it looked and performed AWESOME!
Change management was a minor issue with the implementation
  • Complex to learn.
  • Too many features.
  • No easy step by step instructions to follow.

Cvent Event Management Support

VERY HELPFUL, especially as a 1st time user.
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Poor followup
Problems left unsolved
Need to explain problems multiple times
Slow Initial Response
No - budget restrictions.
Yes - it was resolved, but the day of the event which was nerve-wracking.
We needed help understanding how we would add an extra layer of our own video feed & our project manager did 2 trial runs with us to ensure it worked properly!

Using Cvent Event Management

A little hard to determine what is needed and what is "extra."
Feel confident using
Unnecessarily complex
Requires technical support
Not well integrated
Lots to learn
  • Inputting data.
  • Selecting custom branding.
  • Attendee portal.
  • Using email communication.
  • Attendee log in.
  • Slow response time when help was needed.


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