Powerful Solution for Salesforce Data Management
June 20, 2020

Powerful Solution for Salesforce Data Management

Diane Menhennett-Brewer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • MassEffect
  • MassImpact
  • Single Table Deduplicator
  • MassLeadConvert
  • Find / Report ID's

Overall Satisfaction with DemandTools

We use DemandTools for record inserts and updates supporting all departments in a single business unit. Examples: Import lists, dedupe lead, contact account records, record owner updates, etc. There are three active users. It's not a tool suitable for our entire organization to use due to the ability to make large changes quickly.

Pros

  • Large batch updates.
  • Organizing duplicate leads into a single view.
  • Ability to work with data inside of CRM.

Cons

  • User interface: scrolling in lists is impossibly difficult.
  • Price is too high.
  • Positive: Time Saving
  • Negative: Only Salesforce. We are planning to migrate to Microsoft Dynamics.
  • Negative: Price
Best suited for a Salesforce organization that needs to manipulate a large database. SF admins and data analysts are good users. It is not a tool that most individuals would be able to use if they do not have a good understanding of the underlying data model.

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