Overall Satisfaction with DemandTools
We use DemandTools for record inserts and updates supporting all departments in a single business unit. Examples: Import lists, dedupe lead, contact account records, record owner updates, etc. There are three active users. It's not a tool suitable for our entire organization to use due to the ability to make large changes quickly.
- Positive: Time Saving
- Negative: Only Salesforce. We are planning to migrate to Microsoft Dynamics.
- Negative: Price
Best suited for a Salesforce organization that needs to manipulate a large database. SF admins and data analysts are good users. It is not a tool that most individuals would be able to use if they do not have a good understanding of the underlying data model.