DemandTools has great features, but not always the quickest
November 20, 2020

DemandTools has great features, but not always the quickest

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • MassEffect
  • MassImpact
  • AddressVerify

Overall Satisfaction with DemandTools

We use DemandTools to modify Salesforce Data in bulk.
The functionality is theoretically great. Unfortunately, we get a LOT of timeouts errors so many of our jobs have to be run over and over to get finalized results.

For duplicate checking, it would be better if you could write more detailed logic as to what values in each record can be kept. Right now, it is all or nothing.

Some of its data cleaning tools are pretty cool - address/phone checks. The ability to clean up capitalizations, etc.
  • Lots of data cleansing features.
  • The ability to modify data in bulk with easy to use filters.
  • The ability to save schemas (filters/objects/changes).
  • Slow.
  • Timeouts.
  • Changing contact ownership in bulk.
  • Fixing data that was incorrectly imported or modified.
DemandTools is much more user friendly for modifying data in Salesforce. You can modify the data in Salesforce without having to export it and reload it.
It has lots of cools features that would be great if they worked all the time.
Haven't found a better solution yet...