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Demand Tools, education and millions of records to de-dupe
December 02, 2020

Demand Tools, education and millions of records to de-dupe

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • PeopleImport
  • MassEffect
  • Single Table Deduplicator
  • Find / Report ID's

Overall Satisfaction with DemandTools

DemandTools is currently used in our Technology Department; however I am currently training our Admissions Department on how to leverage the tool.
Due to the nature and volume of contacts within our organization (millions), we mainly use demand tools as a de-duping tool. Our main focus is on contact, accounts, and opportunities but we also use it on the case object.
  • Easy to use.
  • Refined/detailed search capabilities.
  • Record capability.
  • Slow.
  • Finicky - tends to error out if computer is moved in slightest, or if you change windows.
  • Would like additional search filters - cross field comparison for example: comparing home phone number to cell phone number in order to find duplicates.
  • Time saving.
  • Efficient when dealing with millions of records.
  • Easy to use - and makes our life simpler.
We considered Cloudingo - however we found DemandTools performed better in terms of handling our records in terms of volume.
DemandTools is well suited for general de-duping. However, when items need to be filtered on a more granular level it tends to need additional resources. One of its limitations is cross comparison on fields.