Deputy is great!
October 08, 2021
Deputy is great!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Deputy
Used as a kiosk on iPad for clocking in and out.
- Tracking time.
- Good interface.
- Easy to navigate.
- More detailed query for reporting such as hours worked with a specified time frame.
- Improved payroll accuracy.
- Accountability of employees being to work on time.
Do you think Deputy delivers good value for the price?
Yes
Are you happy with Deputy's feature set?
Yes
Did Deputy live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Deputy go as expected?
Yes
Would you buy Deputy again?
Yes
Using Deputy
3 - Office manager, technicians.
1 - Owner, very little done on support side.
- Clocking in.
- Clocking out.
- Auditing hours.
- Funny photos of picture feature upon clocking in.
- Leave request.
Evaluating Deputy and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
Ability to use an iPad for a click in station.
Deputy Implementation
- Implemented in-house
Change management was minimal
- Figuring out what the proper app was for the kiosk feature.
Deputy Training
Configuring Deputy
No - we have not done any custom code
Deputy Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, not needed. Very small organization.
Once needed help with user. Resolved online from my phone within minutes.
Using Deputy
| Pros | Cons |
|---|---|
Like to use Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient | None |
- Clocking in or out.
- Running reports on hours worked for custom date parameters.
Yes - Works well.