Overall Satisfaction with Deputy
I recommend Deputy to my clients, to save time clocking in and out. I use it with one client to simplify completing pays as all the data is imported into payroll software.
- Time sheets.
- Compatibility with payroll software.
- Day rates instead of hourly rates.
- Improved payroll accuracy as all the data is there.
- Time sheets are more accurate.
Overall cost and functionality.
Do you think Deputy delivers good value for the price?
Yes
Are you happy with Deputy's feature set?
Yes
Did Deputy live up to sales and marketing promises?
Yes
Did implementation of Deputy go as expected?
Yes
Would you buy Deputy again?
Yes
Using Deputy
1 - Accountant
1 - Fun, energetic and tech savvy.
- Payroll.
Evaluating Deputy and Competitors
Yes - Times sheets were done in Excel and on a bit of paper.
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
Best price for the functionality and the the ease of use.
Deputy Implementation
- Implemented in-house
Change management was minimal
Deputy Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Didn't know the premium was available but if I'd known about it I wouldn't have used it.
Yes it was when I first set up and had to import data. It was constantly flagging an error. So I reached out to support and had answer to very quickly. I was then able to proceed.
Using Deputy
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Export function.
- Clock in and out.
- Nothing is to hard to use.
Yes - Excellent