My Review of Dropbox
August 11, 2019

My Review of Dropbox

Chris Hecox | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

Dropbox was used as a tool to house file storage and other documents both for clients and simply for cloud storage.
  • Dropbox has both web and desktop interfaces. They also provide an app for looking at files on the go.
  • Dropbox has pretty good capabilities for quickly downloading or uploading files.
  • Dropbox can sum up their business model in this sentence: "Hey, you aren't giving us enough money, give us more or we'll make your workday really hard!" Dropbox loves to pester you with terms and reasons why your current account level isn't good enough. They consistently bombard you with reasons to upgrade to the next level.
  • If your file storage is full, Dropbox makes it very difficult to look at shared folders or anything provided by other Dropbox users. I have to use my current Dropbox storage for housing important documents and files, but can't look at new things sent over unless I either upgrade or delete my current files. I shouldn't be limited to what I can view based on my current Dropbox plan. It's pretty crazy.
  • While you CAN view video files on Dropbox, the compression is very poor so you'll probably be asking your clients to download the files before viewing.
  • I'm just thankful I haven't been in a position where paying Dropbox has been an option.
  • I've been in situations where I cannot view time-sensitive files. This can't be a thing in the professional world.
It's usable, but not user-friendly. There are too many problems here for this application to be worthwhile.
I have not used Dropbox support. I'm sure they would just try to sell me something, anyway.
Dropbox WAS something I tried to use frequently, but has dwindled in the face of more professional applications and file storage opportunities.
Dropbox is great if you just want to check it out. Otherwise, use a free alternative like Google Drive, or maybe anything that's not Dropbox.

Dropbox Feature Ratings

Video files
4
Audio files
4
Access control
4
File search
3
Device sync
6
User and role management
Not Rated
File organization
Not Rated
Device management
Not Rated
Performance
5
Reliability
3
Storage Reports
Not Rated