Dropbox is a clean, simple solution for file sharing and management
Updated June 16, 2025

Dropbox is a clean, simple solution for file sharing and management

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

We use Dropbox across the company for much of our file sharing and management. We use it to store and share practically every kind of file that doesn't need to be updated regularly (e.g., pdfs, jpeg images, marketing assets, etc.). Internally, it allows everyone to have access to the same folders and files, and as things are updated, everyone has access to the same updated files. Sharing with clients and contacts outside the company is super simple with a link that can be created at the file level or folder level.

Pros

  • We use Mac computers. Dropbox easily sits as a folder in the finder window like any other local folder on the computer. This makes interacting and access incredibly simple and user friendly.
  • Sharing files is incredibly easy. Right clicking and generating a link that can then be pasted into an email, text, or document makes it something that can be done in a matter of seconds.
  • Syncing to the cloud as files are added or changed is incredibly fast.

Cons

  • Editing files remotely with other individuals in real-time is not as smooth and seamless as with Google Docs. If there is a smoother way to do it, then I haven't found it, and Dropbox should do a better job of providing guidance on how to do it.
  • Sometimes the option to generate and copy a link from the Finder window on Mac strangely disappears and I have to log in to the actual Dropbox app to generate it. It doesn't happen often but when it does its frustrating. I've not been able to find a reason as to why this happens.
  • The Dropbox icon in the menu bar used to show when items were in the process of syncing. I don't see that anymore. So I need to open the Finder window to see if a file has finished syncing. it would be great to see the status again in the menu bar so I don't have to go back to Finder to check on it. I don't know if this is an update to the app, an operating system on Mac, or something else, but it's something that should be looked into.
  • Dropbox has a very generous free option. Once surpassed, the cost is relatively inexpensive, which makes it a low cost option for file sharing.
  • It allows us to easily share files with clients without needing to pay for other services that are email based.
  • It's wide usage and wide acceptance in the business world makes it easy to work with other individuals and companies, speeding up collaboration.
The ease of use in general as well as the more user friendly UI make it incredibly usable. File management should be simple to understand and navigate and Dropbox makes it incredibly easy in that regard. In addition, it makes the other products and services that they offer the touch more appealing. Knowing that the main product does what it does so well makes considering their other products a higher priority vs. competitors.
I'm not a big fan of Google's UI for Drive (and the associated Docs, Sheets, Slides). I much prefer the Dropbox UI both when integrated into Mac's Finder window and even in the standalone App and when accessed via browser. It's similar to how I compare Mac to PC (Dropbox is cleaner like Mac, whereas Drive is like PC--a little clunky).

Do you think Dropbox delivers good value for the price?

Yes

Are you happy with Dropbox's feature set?

Yes

Did Dropbox live up to sales and marketing promises?

Yes

Did implementation of Dropbox go as expected?

Yes

Would you buy Dropbox again?

Yes

For file management and sharing, I prefer Dropbox over Google Drive. I find the UI of Dropbox and its implementation into the computer's OS to be excellent, which makes using it incredibly intuitive. For editing files in real time, Google Docs, Sheets, Slides, etc. work a lot better. Seeing changes being made by others as they are doing it is great and I haven't been able to find a way to do this in Dropbox.

Dropbox Feature Ratings

Versioning
10
Video files
10
Audio files
10
Document collaboration
7
Access control
10
File search
10
Device sync
10
User and role management
9
File organization
10
Device management
9
Performance
10
Reliability
10
Storage Reports
10

Evaluating Dropbox and Competitors

  • Integration with Other Systems
  • Ease of Use
Dropbox was an early offering in cloud file management and usage. But the ease of use is what makes it stand out. Being able to have it show up as a folder within Finder on my Mac is also fantastic. That's something that is available with other offerings by other companies, but the management of files from within my own Finder window feels much easier than others.
I wouldn't change much. I don't like signing up for multiple services or products and trying them out. I like to find a good product and then move forward with it. If it works for my needs and is not difficult or clunky to use, then I go for it. I usually re-evaluate if something comes along that appears to far outweigh the benefits of my current tool. In that case I would cancel my subscription to the current tool and start using the new one. But I have yet to find an alternative to Dropbox that I prefer.

Using Dropbox

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Browser based navigation and management.
  • Integration with Desktop file management (like Finder on Mac).
  • Making files available even when the device is offline.
  • Sometimes trying to save files or documents to Dropbox on the iPhone can be a little cumbersome.
  • Attaching files to an email from Dropbox on the iPhone can also be a little lengthy in the process.
  • Activating Dropbox on a new device is dependent on having another device available to confirm that you are the account owner. It's good security but it can make the process a little long.
Yes - The mobile interface is well laid out for the most part. Integration within the operating system can sometimes be a little clunky, depending on what one is trying to do. But I find this to be more an issue of the operating system rather than an issue of the programming design from Dropbox.

Comments

More Reviews of Dropbox