Dropbox makes file sharing simple
June 28, 2021

Dropbox makes file sharing simple

Lisa Keyser | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

Having cloud storage is not just important for sharing files and folders across devices but also for internal and external users without needing to email or send files through another cumbersome, insecure system. Dropbox allows us to organize and share content without fear of losing something or not having access to it from anywhere. We keep everything in Dropbox, from financial records to client account information. When we hire outside contractors, we can choose to share just a single file or folder so they have access to all information from the beginning. It's a great way to get larger files from designers without needing a file transfer service as well.
  • Ease of sharing files and folder both internally and externally
  • Rollback of several versions in case a file is modified by accident or overwritten
  • Trash management for files or folders that are accidentally deleted so they can be recovered painlessly
  • Smart sync so you don't need to worry about how much space is taken up on your device
  • Background syncing that happens without needing to do anything other than work
  • Though this hasn't been our experience, some contractors have had issues with files not syncing properly
  • Initial installation could be a bit more user friendly
  • Not a fan of the newest change that involves opening the Dropbox app instead of the folder by default
  • Dropbox keeps us organized so we can quickly and efficiently manage clients and data
  • Bringing contractors on board is a breeze with the built-in sharing tools that don't require opening the app separately
  • I can work from anywhere with access to the exact same files as are on my desktop
While OneDrive is a similar system to Dropbox, I've had many more syncing issues with that software, including being unable to save certain MS Office documents while using a different machine. It also requires a Microsoft account to use, while Dropbox is platform agnostic. Generally, it seems to be a better fit for internal use for organizations that use Microsoft business rather than attempting to share outside of the organization.

Do you think Dropbox delivers good value for the price?


Are you happy with Dropbox's feature set?


Did Dropbox live up to sales and marketing promises?


Did implementation of Dropbox go as expected?


Would you buy Dropbox again?


Dropbox has replaced typical hard drive storage for us, with all of our digital information stored there. For any company that has digital information, the ease of use and implementation is unmatched by other file storing and sharing services. To share one file, it's as easy as grabbing the share link. You can easily manage shared files and folders and rescind sharing rights at any time, making it possible to keep a tight hold on who has your data.

Dropbox Feature Ratings

Video files
Audio files
Document collaboration
Access control
File search
Device sync
User and role management
Not Rated
File organization
Device management
Storage Reports

Using Dropbox

It's extremely easy to use, though I find the change to the home screen annoying. Most of the time, when onboarding a new user, I don't need to walk them through the setup because the software is fairly straightforward. When installed locally, saving files to Dropbox is as simple as saving them anywhere locally.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • File saving
  • Version history
  • File and folder sharing
  • Trash recovery
  • If you have a large amount of files and data, initial setup on a local machine can take a very long time
Yes - The mobile interface works great on my iOS device. I have it set to sync all of my pictures and videos automatically, and I can easily save any file there. I also use the mobile app to open and review documents while on the go, though this is not a common use-case. It is also easy to attach documents to an email via mobile, or to save a document that is emailed.