Great software with few negatives
March 13, 2025

Great software with few negatives

Robert Miller | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

It's wonderful to have a product that allows you to access your files from anywhere, on any platform.

We use Dropbox to access client files while on the road, even very old client files, to review scanned information and share with others. Sometimes it's sharing with colleagues, sometimes it is with former clients.

Being able to look up information and provide it to vendors or other people we interact with is extremely helpful.

Pros

  • Syncing across platforms instantly
  • Allowing sharing or access to folders or individual files
  • Providing seamless access without downtime.

Cons

  • Sometimes sync doesn't work - if a file is scanned and appears in the shared dropbox folder it should show up elsewhere without delay.
  • Sometimes logins are required for mysterious reasons
  • Higher security and encryption is definitely something all data access companies need to improve.
  • Answering questions based upon sometimes very old files is helpful.
Sync issues and worries about security issues.
Dropbox is more intuitive and easier to use than Carbonite.

Do you think Dropbox delivers good value for the price?

Yes

Are you happy with Dropbox's feature set?

Yes

Did Dropbox live up to sales and marketing promises?

Yes

Did implementation of Dropbox go as expected?

Yes

Would you buy Dropbox again?

Yes

I work in law, and for lawyers that appear in court, having access to files and documents, and data of various types, including presentations and PowerPoints, is highly useful.

Dropbox Feature Ratings

Versioning
5
Video files
10
Audio files
10
Document collaboration
10
Access control
10
File search
10
Device sync
5
User and role management
10
File organization
10
Device management
10
Performance
10
Reliability
10
Storage Reports
10

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