Item: Dropbox
Rating: 10
Author: Verified User

Overall Satisfaction with Dropbox

Use Cases and Deployment Scope

Volume of data and easy collaboration with teams. With integration with other apps like MS Word, Excel and PowerPoint it is easy to edit and save files online.

The online file viewer supporting pdf, images and other media files are handy to preview without even getting downloaded locally. Easy to share inside and outside the organization too.

Pros and Cons

Pros

Storage - storage of any file types
Preview file - Easy preview of any file (media or documents)
Collaboration - Easy to share and collaborate with other users

Cons

Co-editing of documents by multiple users
Previewing large files takes time to load
Search functionality should be improved with multiple filters to narrow down the search results

Return on Investment

Value for money in-terms of storing large volume of data.
Security is good with multi level authentication. Good impact on confidentiality.
Small teams easily collaborate with effective handling of documents. Team collaboration has enhanced. Less use of email system.

Usability

Folder hierarchy, Navigation and search are good. Search could have been better with multi level filters to narrow down results.

Hard to track the progress of large files/folders upload as sometimes the upload fails and ended up starting over again. Duplicate detection and fail over starting point could be an added benefits from user standpoint.

Search commands with file type (something like Google provides ) will be preferred by techies.

Alternatives Considered

Google Drive

Documents editing online with integration with MS products is a plus compared to other products.
Easy synchronization of files and documents from local computer/mobile device to Dropbox. Security with multi factor authentication is an added advantage. Easy to authenticate with MS Authenticator/Google Authenticator. App integration with third party apps is a pros. Haven't tried all the apps but good with MS Excel, Word and pdf.

Key Insights

Do you think Dropbox delivers good value for the price?

Yes

Are you happy with Dropbox's feature set?

Yes

Did Dropbox live up to sales and marketing promises?

Yes

Did implementation of Dropbox go as expected?

Yes

Would you buy Dropbox again?

Yes

Other Software Used

Google Analytics, Apple iCloud, Google Drive, Microsoft 365

Likelihood to Recommend

Pros: Volume of data and easy collaboration with teams. With integration with other apps like MS Word, Excel and PowerPoint it is easy to edit and save files online. The online file viewer supporting pdf, images and other media files are handy to preview without even getting downloaded locally. Easy to share inside and outside the organization too.

Areas to be improved: Search functionality, Folder specific access and collaboration, real time sync limitations, file duplication detection not great.

Dropbox Feature Ratings

Comments

Please log in to join the conversation

One stop solution for BusinessPersonal Document Management