Dropbox is key for our business
March 03, 2020

Dropbox is key for our business

Charles Combs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox Business

We use Dropbox Business for all of our important files that required shared access. Internal employees, customers, and other 3rd parties all have varying levels of access to files in our Dropbox Business account. It makes it easy to share photos with creative teams, spreadsheets with wholesale customers, files for download to retail customers, and so on.

Pros

  • User and group permissions are straightforward and easy to use
  • Creating a link to share files takes no time at all and is easily revoked
  • Web and desktop apps work seamlessly
  • Smart Sync and Selective Sync allow you to save hard drive space by selecting what you need to sync

Cons

  • They need to fix the ._Filename.doc (or any other file type) issue on the web version when syncing from Macs.
  • Saves time and effort by having essential documents in one place, accessible to everyone.
We've been using Dropbox Business since its early days. While we've considered other options, none of them provide functionality that would make us think about switching away from Dropbox Business.
Dropbox Business support helped us out when we made a simple mistake and accidentally deleted a bunch of files.

Do you think Dropbox Business delivers good value for the price?

Yes

Are you happy with Dropbox Business's feature set?

Yes

Did Dropbox Business live up to sales and marketing promises?

Yes

Did implementation of Dropbox Business go as expected?

I wasn't involved with the implementation phase

Would you buy Dropbox Business again?

Yes

Any business that needs to sync files and create shareable folders should consider Dropbox Business. We once "lost" hundreds of files because we didn't set our employee permissions properly, and someone accidentally deleted an important folder from their desktop. The Dropbox support team worked with us to figure out the day and time this happened and then rolled back our account to fix the issue. It feels good to know even when we mess up. Our files are still safe and accessible.

Dropbox Business Feature Ratings

Versioning
8
Video files
10
Audio files
Not Rated
Document collaboration
9
Access control
10
File search
9
Device sync
10
User and role management
9
File organization
10
Device management
10
Performance
10
Reliability
10
Storage Reports
10

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