Item: Dropbox Business
Rating: 9
Author: Veronika Baranovska

Use Cases and Deployment Scope

Dropbox Business is used by our Product and Design teams to showcase the work they're doing. It's a useful tool for sharing and previewing large files as well as collaborating once feedback is received.

We used to use Dropbox across the whole organisation but that changed due to overhead costs.

Pros and Cons

Great tool for previewing large files and sharing them quickly with people in and out of the organisation.
Good collaboration tools - it's simple to give feedback during revisions.
Nice UI and search function so it's easy to find files you're looking for.

Some PDF previews can be a bit wonky in terms of colour, but downloading the file and viewing it fixes that issue.
Overhead costs for larger organisations.

Return on Investment

Streamlines our revision process and saves us hours of work when multiple stakeholders are involved.
Allows us to manage larger files that are essential for our branding projects.
More clarity in terms of what's happening with design projects.

Alternatives Considered

Google Drive and OneDrive

I like that Dropbox is an entirely separate cloud storage solution.

While Google Drive and OneDrive are free as well as offer the convenience of storing all of your documents and spreadsheets in one place, I find them quite clunky when it comes to managing visual assets. Whereas with Dropbox, I feel they've placed a huge focus on making that part of sharing and reviewing files extremely simple.

Support Rating

Had this one occasion where I accidentally deleted A LOT of important company files. The team at Dropbox were able to restore it all in less than 24 hours! Absolute lifesavers.

Haven't needed to contact support ever since. Dropbox is a straightforward product that's easy to use - all the qualities you'd want a 21st-century tool to have.

Key Insights

Do you think Dropbox Business delivers good value for the price?

Yes

Are you happy with Dropbox Business's feature set?

Yes

Did Dropbox Business live up to sales and marketing promises?

Yes

Did implementation of Dropbox Business go as expected?

Yes

Would you buy Dropbox Business again?

Yes

Other Software Used

Hotjar, Tettra, Wistia

Likelihood to Recommend

If you're looking for a reliable and safe place to store your files, Dropbox is definitely an option you should consider. It makes it simple to share and review different types of files and you can use it to streamline your whole revision process.

However, the overhead costs can be an issue if you want to use the tool across your growing company because most people simply need to have access and are not necessarily using the tool at all.

Due to our company growing, we switched to Google Drive which is free, however, the search function and folder structure are pretty messy! If cost were no object for the company, I'd choose Dropbox in a heartbeat (just like I do for my personal work).

Dropbox is easily one of the best cloud storage solutions in the world today!

Overall Satisfaction with Dropbox Business