Happy with Egencia
February 08, 2020

Happy with Egencia

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Egencia

We are still in the beginning stages of using Egencia, as we are the first affiliate of a global company to initiate this program. We believe it will centralize travel bookings, receipts, etc. in order to make travel easier for our associates/employees and also allow us to gain more knowledge of how our team travels/see where we might have more negotiating power when it comes to the different carriers (airlines, hotels, etc.).
  • Building complete itineraries
  • Tracking group travel
  • Making sure seats that are booked are correct/not changed.
  • Making reservations that gain points/status are more clearly defined.
  • Helpful to see travel patterns.
  • Being able to get travel information all in 1 portal.
The representatives I have dealt with have been very prompt and helpful for any issue I've approached them with.

Do you think Egencia delivers good value for the price?


Are you happy with Egencia's feature set?


Did Egencia live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Egencia go as expected?


Would you buy Egencia again?


Egencia is not the best for basic economy flights; they are not displayed. It is good to centralize/link itineraries and receipts, especially for multi-city or international travel. Being able to see bookings for groups of travelers is helpful as well.