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Emburse Chrome River - Revolutionize your invoice and expense workflow
June 03, 2021

Emburse Chrome River - Revolutionize your invoice and expense workflow

Scott Howell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Emburse Chrome River

Emburse Chrome River is being used across the entire organization for both processing invoices as well as expense reports and corporate credit card expenses. This has digitized and automated these processes and removed the barrier of moving physical paper from coders to approvers.
  • Being able to use prior invoices as templates
  • Automated routing to approvers based on GL codes
  • the interface can be improved slightly as there is quite a bit of back and forth. It can take time to get accustomed to the workflow.
  • Emburse Chrome River has reduced costs in staff required to process invoices as well as the amount of time it takes to correctly code invoices.
The web interface has improved dramatically, but can be a bit confusing at times if you are not using the application consistently.
Emburse Chrome River has a nicer interface and was easier to implement than Concur.
I have not contacted their customer support directly.
Any organization that has different people inputting and approving expense or invoices could use Emburse Chrome River, especially if those individuals are in different geographic locations.