Best bang for your buck
January 07, 2020

Best bang for your buck

Erin Lawwill | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Esticom (legacy)

Overall Satisfaction with Procore

Esticom is the tool we use to estimate jobs, both residential and commercial. It addresses us being able to look at a bid from multiple angles and also know measurements and easily change/adjust those if there is a change in a job bid. Before we would "guesstimate" on something, so if there was a small change, we wouldn't really be able to give a very reliable change number.
  • Drawings are much easier to see and available to the whole group without needing to log into personal sites for each set.
  • The ability to put measurements on the drawings for bidding.
  • The help group ranges from being fantastic to mediocre. If you get a support person that seems to be less than amazing, let them know. I've got a specific person now, but if I would have not voiced my concerns, my review would be much different now.
  • They are continuing to improve, but don't always let you know when there have been changes made. You need to reach out to them at least once a year to check-in.
  • It has allowed us to shave hours of the estimating process.
  • It has allowed us to archive bids for easier comparison.
McCormick is very expensive and complicated. It was much more than we needed.

Do you think Procore delivers good value for the price?

Yes

Are you happy with Procore's feature set?

Yes

Did Procore live up to sales and marketing promises?

Yes

Did implementation of Procore go as expected?

Yes

Would you buy Procore again?

Yes

I think Esticom is a great option for small to medium-sized businesses where fewer people are doing more things. There are other options out there, with more bells and whistles, but Esticom keeps things pretty simple and easy to use. They also allow you to use the software for a couple of days before you commit, so when you do have your training, you have more of an idea of things you have questions about. I really liked that.

Procore Feature Ratings

Plan distribution & viewing
10
Plan markups & sharing
7
Document sharing
10
Photo documentation
Not Rated
RFI tools
Not Rated
Collaboration & approvals
Not Rated
As-built drawings
Not Rated
Mobile app
Not Rated
Submittal design and management
Not Rated
Takeoff tools
10
Job costing
10
Cost databases
3
Cost calculator
7
Bid creation
10

Procore Support

I would give it a ten, but I had a bad experience with a support person the last time I called, so I'm lowering it to 67%. I am 100% satisfied 2/3rds of the time when I contact support.