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We leveled up using Exclaimer
Updated October 22, 2021

We leveled up using Exclaimer

Trish Metts | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Exclaimer Cloud - Signatures for G Suite

Overall Satisfaction with Exclaimer

We initially used Exclaimer for our team members most likely to communicate externally; at our license renewal we decided that we should use Exclaimer across the whole organization. Exclaimer addresses two problems for us, (1) inconsistency in email signatures and (2) making internal and external announcements/sharing blog posts and videos with our team and the outside world.
  • Allows variable messaging according to conditions
  • Allows variable logos based on conditions (we have multiple company logos)
  • Support--we get very quick and complete support
  • Almost all of my issues with Exclaimer have been learning curve issues that have been resolved.
  • The issue of image size/quality on logos has been an annoyance because our logos were created long before we adopted Exclaimer. This is probably an us problem vs. an Exclaimer problem, but it seems to manifest differently on different operating systems and devices. It's a pain to explain to users.
  • Would like to be able to restrict signatures on replies and we have not been successful with that. We plan to push to server side in the next two months, which may resolve it.
  • We definitely have a more professional appearance in our external messaging
I have never used another signature product. We acquired a company several years ago that uses Exclaimer and we liked they way their signatures were compared to our user-created signatures. We did not evaluate any other products.

Do you think Exclaimer delivers good value for the price?

Yes

Are you happy with Exclaimer's feature set?

Yes

Did Exclaimer live up to sales and marketing promises?

Yes

Did implementation of Exclaimer go as expected?

Yes

Would you buy Exclaimer again?

Yes

I have no experience with other signature programs but I really love Exclaimer. Our signatures were like the Wild West! All types of different formats, fonts, unapproved logos--we were all over the place.

Using Exclaimer

Purchasing, leadership, warehouse, IT, finance, HR
2 - One administrative support person (design and maintenance) one IT (Google admin)
  • Variable banners based on role or location
  • Consistent signature aspects and formatting
  • We were able to use campaigns to handle displaying information that is not stored in Google.
Exclaimer really helped us bring a more professional and standardized format to our signatures.