One signal front to customers
Overall Satisfaction with Exclaimer
Exclaimer resolved an issue where each user had a different version of signatures, not allowing for uniformity across the whole company this was sometimes confusing for the recipients of the emails as they did not believe that the emails came from the same company. In addition to this, Exclaimer allowed us to attach multiple marketing campaigns to emails dependent on the recipient or domain name or who was sending the e-mail. This was good for the companies to standardise signatures across all subsidiaries and departments to give a single-facing front to our customers and suppliers
Pros
- Marketing campaigns
- Uniform signature
- Easy administrations in deploying signature
Cons
- Better documentation of functions
- A single front to our customers and suppliers
We have been able to make event-specific signatures ahead of time and schedule them for when they are needed. This includes holiday campaigns and marketing events.
Using Microsoft Office 365 security ensures that nobody is able to access the administration portal who should not. But having security on the signatures and the folders that they are stored in ensures that users may only change signatures they are allowed to deal with.
Do you think Exclaimer delivers good value for the price?
Yes
Are you happy with Exclaimer's feature set?
Yes
Did Exclaimer live up to sales and marketing promises?
Yes
Did implementation of Exclaimer go as expected?
Yes
Would you buy Exclaimer again?
Yes
Comments
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