One signal front to customers
December 09, 2022

One signal front to customers

Keith Herdman - Grant | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Exclaimer Cloud - Signatures for Office 365

Overall Satisfaction with Exclaimer

Exclaimer resolved an issue where each user had a different version of signatures, not allowing for uniformity across the whole company this was sometimes confusing for the recipients of the emails as they did not believe that the emails came from the same company. In addition to this, Exclaimer allowed us to attach multiple marketing campaigns to emails dependent on the recipient or domain name or who was sending the e-mail. This was good for the companies to standardise signatures across all subsidiaries and departments to give a single-facing front to our customers and suppliers
  • Marketing campaigns
  • Uniform signature
  • Easy administrations in deploying signature
  • Better documentation of functions
  • A single front to our customers and suppliers
We have been able to make event-specific signatures ahead of time and schedule them for when they are needed. This includes holiday campaigns and marketing events.
Using Microsoft Office 365 security ensures that nobody is able to access the administration portal who should not. But having security on the signatures and the folders that they are stored in ensures that users may only change signatures they are allowed to deal with.

Do you think Exclaimer delivers good value for the price?

Yes

Are you happy with Exclaimer's feature set?

Yes

Did Exclaimer live up to sales and marketing promises?

Yes

Did implementation of Exclaimer go as expected?

Yes

Would you buy Exclaimer again?

Yes

I would say the best scenarios where the solution excels is in an environment where users' PCs or not close by because the signature is applied on the server side. You do not have to worry about the location of the user. This makes deployment a very easy solution to deal with.