Expensify does what I need it to do
January 18, 2020

Expensify does what I need it to do

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Expensify

Expensify is used by everyone in the company, both domestically in the US and by our remote employees in Europe. Employees submit reimbursement requests, managers approve those requests and accounting processes the requests. There is a historical reporting tool. There are email reminders to the flow as well. Expensify addresses our need to allow employees to get reimbursements by easily completing online forms. There is a mobile app that works well. Receipts can be conveniently uploaded via the app.

Pros

  • Upload a receipt from my phone easily.
  • Approve and forward an expense report from someone on my team.

Cons

  • I understand the back end is not liked by our finance team, but I am not sure why.
  • I don't like the auto scan on receipts.
  • I cant speak to that form my end as a user because I don't pay for the service.
In the past, I have used email, Excel, and various websites. Nothing stands out. I have also used SAP, Sage, TripIt, and American Express. None of them were as easy to use from a user and management approval perspective
I have never had to use their support before.

Do you think Expensify delivers good value for the price?

Not sure

Are you happy with Expensify's feature set?

Yes

Did Expensify live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Expensify go as expected?

I wasn't involved with the implementation phase

Would you buy Expensify again?

Yes

Expensify is used in the US and by our remote employees in Europe. It is nice to have a multi-currency solution. The manager's approval process is very easy. Expensify addresses our need to allow employees to get reimbursements by easily completing online forms. The mobile app works well. Receipts can be conveniently uploaded via the app.

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