Expensify does not equal simplify
Updated June 30, 2023

Expensify does not equal simplify

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Expensify

I use it to reimburse employees for their business-related expenses.
  • It syncs to QBO well
  • It's easy to reimburse employees timely
  • It's easy to split expenses between departments
  • Smart scan fails too often.
  • It would be great if there was a REQUIRED date of purchase AI recognition.
  • It would be helpful if employees could have designated departments/classes so the expenses would automatically code to the correct department.
  • As an admin user adding approvers to new users seems cumbersome and error-ridden. When I try to add approvers to new employees, often times, the field is blacked out or not even an option.
  • It would be great if we could easily deactivate users without going through multiple steps.
  • I would like to be able to delete reports from the inbox that are old/and not correct instead of having to request the submitter to do so.
  • I can hardly see the buttons on the filters in the inbox and the expenses list.
  • It would be nice to be able to filter by approver.
  • I don't like that user names aren't uniform. Why do some users have their email address as their username, and some people have their actual name (First and Last).
  • Direct deposit for expense reimbursement
  • QBO integration
  • Expensify makes it quick and easy to reimburse employees for their expenses
I've used NetSuite to reimburse employees for expense reports and other manual processes, i.e., spreadsheets or printed reports with paper receipts stapled. I didn't select Expensify as our solution, but it seems good enough.

Do you think Expensify delivers good value for the price?


Are you happy with Expensify's feature set?


Did Expensify live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Expensify go as expected?

I wasn't involved with the implementation phase

Would you buy Expensify again?


Expensify is helpful in that employees can somewhat easily submit their expenses for reimbursement. I have had several situations where employees are confused by the process of setting up their accounts. I would also like to have reimbursement rules that make it easier for employees to consolidate their expenses onto a single report instead of letting people submit reports for single expenses with reckless abandon or just plain misunderstanding of consolidation options.Why do I need a "Magic Code" and Authenticator code to log in now. It isn't working an is adding too much time just to log in. Highly frustrating.

Expensify Feature Ratings

Employee Expense Reporting
Not Rated
Corporate Card Reconciliation
Not Rated
Customizable Approval Policies
Not Rated
Financial Document Management
Not Rated
Payment Status Tracking
Not Rated
Payment Audit Trail
Not Rated
Duplicate Bill Detection
Not Rated
Advanced OCR
Not Rated
Electronic Funds Transfer
Not Rated