Freshservice rocks! Implementation is a breeze! Up and running within minutes.
March 30, 2021
Freshservice rocks! Implementation is a breeze! Up and running within minutes.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Freshservice
Currently we use [Freshservice] for the Health and Counseling center. The rest of campus uses a tool called Service Now. I love Freshservice and the ease of use. We were able to be up and running the same day we signed into the web portal. The admin interface is such a breeze. No complex coding skills needed.
- Very nice UI
- Awesome customer service
- Robust app store to integrate
- I do not at this time see a need for improvement.
- We have had nothing but a positive experience with this product. No bad things to say :)
We picked Freshservice over the others for many reasons. The first would be the ease of implementation. Another is due to the nice interface the system has. We also like the way we can push out a small piece of software to pull in the asset information for asset management. Just all around better product.
Do you think Freshservice delivers good value for the price?
Yes
Are you happy with Freshservice's feature set?
Yes
Did Freshservice live up to sales and marketing promises?
Yes
Did implementation of Freshservice go as expected?
Yes
Would you buy Freshservice again?
Yes