The only true way to run your business in the cloud!
June 05, 2018

The only true way to run your business in the cloud!

Viktor Nagornyy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with G Suite

We've been using G Suite (Google Apps) since 2008. It's an integral part of our business, without G Suite it would be impossible to run our business. We use emails to communicate internally and externally. We use Google Drive to store and share all our documents. We use Google Docs to collaborate on everything. Our whole business runs on G Suite.
  • Email is one of the more important features, and Gmail interface makes it easy to compose, read, and search for emails.
  • Google Drive stores all our files, some synced locally and some completely in the cloud. Having access to all files anywhere in the world is critical, and being able to share files across the organization or externally makes life so much more easier.
  • Integration of email and docs makes it easy to send/share documents.
  • There are a lot of apps/extensions from third-party providers to give us more functionality, like CRM integration with our emails to see customer data.
  • Email works great, they continuously improve the product and we haven't seen anything that needs improving. It works great for us.
  • Google Drive and Docs could be more responsive, sometimes can feel a bit sluggish. This is especially true when viewing doc's "Version History". When it gets long, it can be a bit painful to go through it. Would be great if it was more responsive, didn't freeze.
  • Since our entire business runs on G Suite, all our revenue is somewhat dependent on it. Over the last decade, it would be millions of dollars.
  • It saves us countless hours every month being able to have easy access to files, to collaborate on docs without sending files back and forth (so important!
  • Plus it helps bring in new sales indirectly since we use email to communicate with prospects and integrate with CRM to track emails and deals
We started using G Suite back in 2008, right when cloud-based office suites began showing up. We've used several different tools over the years, but only in passing and with clients as needed. Even Office 365 doesn't stack up to G Suite. Yes it has similar features, but there are things like UI/UX and third-party integrations that make G Suite the only real choice for cloud-based office suites. Unless Google discontinues G Suite, we'll never leave. Our whole business runs on it.
G Suite is great for any business looking to streamline operations or bring everything into the cloud. This is especially true for remote teams. Collaboration is critical across any organization, and G Suite provides all necessary tools to make it easy to do.

Where G Suite might not be right is for users who are not technically savvy, or they're used to using Microsoft Office products. If you want desktop apps like Word or Excel, G Suite might not be the right tool. But with a little bit of training, this can be easily overcome.