Experience Effortless Sales Insights with Gong
Overall Satisfaction with Gong
We use Gong for recording our calls which is accessible to the entire organization with the Gong access: Gong automatically records and transcribes our sales calls and meetings. This helps us ensure that no important details are missed and provides a reliable source of information for future reference.
Helps with Coaching and Feedback: Managers can easily review calls and provide targeted feedback to team members. Gong’s analysis highlights areas for improvement and showcases best practices, fostering continuous improvement.
Helps with Coaching and Feedback: Managers can easily review calls and provide targeted feedback to team members. Gong’s analysis highlights areas for improvement and showcases best practices, fostering continuous improvement.
Pros
- Call Recording and Transcription
- Analysis and Insights
- Coaching and Feedback
Cons
- We can have few more customizable reporting
- Expand the language to non-English conversations too
- Time saving due to the summarization
- The AI generated email follow up comes handy when sending ang follow up mails
- The transcripts really help when meeting international clients with complicated accents
The platform provides automated, AI-driven insights without requiring extensive manual input. This saves users time and effort, allowing them to focus on actionable strategies rather than data entry and analysis, detailed analytics and reporting features that are easy to understand and use, helping users to quickly identify trends, risks, and opportunities.
Detailed analytics and reporting features that are easy to understand and use the trends. For example, when we're dealing with UK clients, we have seen a low response during the summers, which helps us prepare for seasonality.
Gong does more than just recording.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes


Comments
Please log in to join the conversation