Gong <3
September 03, 2024
Gong <3
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong
We use Gong to record our sales calls and demos to track what was discussed without having to manually take notes and potentially miss important info.
Salespeople have to keep track of a lot of information to do their jobs effectively and Gong ensures we have a single place to access all relevant information about a deal.
Salespeople have to keep track of a lot of information to do their jobs effectively and Gong ensures we have a single place to access all relevant information about a deal.
Pros
- Call recording / transcription
- Call analytics
- Team performance stats
- pipeline overview
- AI features (call summaries, follow up email generation)
Cons
- Transcriptions not 100% accurate
- Salespeople ramp faster
Gong AI is pretty good. It doesn't always quite capture the nuances, like many AI tools, but it seems to be getting better. AI generated follow up emails with action items, next steps etc - save a lot of time.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes
Comments
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