Just Get Gong!
November 21, 2024
Just Get Gong!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong
I use Gong to capture call recordings, find pain points, and summarize all calls I have. I enjoy using it for note taking within our other software and love looking at the stats. It can track your activities as well as track your teams activity. I like to see where I stand next to the competition in terms of my responsiveness and question rate.
Pros
- Activity Tracking.
- Call Transcribing.
- Call summary.
- Finding Pain Points.
Cons
- Quicker analyzation time.
- Reminding me of the follow-ups from the call.
- Being able to go back and listen to rate my calls.
It shows the response rate and searches for buzzwords like risk or cancel. Helps identify risk very well.
I use it for multiple markets. However, it is nice to show a record of how all calls are going YOY.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes
Comments
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