Gong Delivers a Collaborative Culture
March 05, 2020
Gong Delivers a Collaborative Culture
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong.io
We use Gong as a recording software for our sales teams and individuals so that they can go and reflect on calls, collaborate with each other about calls, and track and learn best practices through Gongs AI. This helps with our collaborative environment to help drive results and an open coaching platform.
- Call tracking abilities.
- Call scoring.
- Collaboration capabilities.
- Knowing the industry of the customer using the product.
- Notification preferences in Gong.
- The login page and UI seems very immature and childish.
- Confidence in leaders due to reps feeling micromanaged with being recorded.
- Has helped deliver feedback to our other BU's internally.
I had used Calabrio ONE at a different company before coming to my current role, and it was good for recording, but that was the only thing it was good at. The AI and capabilities to collaborate and drive feedback and results in Gong.io are just so much better than what I had ever experienced with Calabrio.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes