A nice addition to G Apps
August 29, 2019
A nice addition to G Apps
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Google Hangouts
Google Hangouts is one communication tool that I use for my business. It allows me to stay in touch with clients and vendors and to easily complete video calls or conference calls with multiple people. Hangouts is used both through the desktop client as well as the mobile app. It is an easy choice for my business, as it is included in the Google apps package.
- Mobile communication through the iOS and android app is solid when you are on the go.
- Video conferencing with multiple people is easy and has the technology to record and focus on the person speaking.
- Online chat is at the core of the product and it performs this well within the organization.
- Google’s communication initiative as a whole could use some work and clarity. It can be very confusing to understand what product Google is focusing on, as Hangouts started as a service for everyone, but has since moved to a professional app. It is a little unnerving wondering if they will keep it around for the long term.
- The desktop client is attached to chrome as a Web app, which seems to work all right, but forces the organization to use Chrome.
- It’s included in Google apps, which the company would have regardless of hangouts, so it is an added benefit for no added cost.
- Because it is part of Google apps, it allows us to forgo spending additional for another chat client or video conferencing solution.
- Skype for Business (formerly Lync)