For the price, there is no competition.
September 21, 2019

For the price, there is no competition.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Voice

We use the voice numbers for our primary phone and also for our on-call tech number. Works well for the on-call especially.
  • Flexibility.
  • Multiple users can be notified.
  • Voicemail transcription.
  • Transcription is sometimes inaccurate.
  • Can't forward to other GV numbers.
  • Saves money on phone lines.
  • Works with Obitalk.
  • Adding or removing people is simple.
Can't beat it for the price, free. Integration with other Google services.
There are a few times I wish the interface was more robust, but come on, it's free.

Do you think Google Voice delivers good value for the price?

Yes

Are you happy with Google Voice's feature set?

Yes

Did Google Voice live up to sales and marketing promises?

Yes

Did implementation of Google Voice go as expected?

Yes

Would you buy Google Voice again?

Yes

Small businesses and technical support pros.

Google Voice Feature Ratings

Hosted PBX
9
User templates
8
Call reports
7
Call recording
Not Rated
Call park
Not Rated
Call screening
9
Message alerts
Not Rated
Video conferencing
7
Audio conferencing
8
Video screen sharing
Not Rated
Instant messaging
Not Rated
Mobile app for iOS
9
Mobile app for Android
9