You’ll not be able to cancel
December 30, 2022

You’ll not be able to cancel

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Connect

I only received calls from people stating they were calling other businesses. The implementation process was terrible as no one reached out to me. When I tried to disconnect service there is no way to reach them or disconnect the service. It was a nightmare.
  • This didn’t help me at all
No one helps you
This was difficult and confusing

Do you think GoTo Connect delivers good value for the price?

No

Are you happy with GoTo Connect's feature set?

No

Did GoTo Connect live up to sales and marketing promises?

No

Did implementation of GoTo Connect go as expected?

No

Would you buy GoTo Connect again?

No

The implementation was something you have to do on your own because no one contacted me

GoTo Connect Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
1
Call park
Not Rated
Call screening
1
Message alerts
2
Video conferencing
1
Audio conferencing
1
Video screen sharing
Not Rated
Instant messaging
1
Mobile app for iOS
1
Mobile app for Android
8